Role: Engineer (SRE) – Akamai Platform The SRE Engineer will be responsible for production reliability, performance, and availability of digital platforms, with a strong focus on Akamai CDN, WAF, and edge security services. The role blends hands‐on Akamai operations with SRE practices to ensure stability of high‐traffic retail and eCommerce systems. Required Skills & Experience • 4–8 years of experience in SRE, Production Support, DevOps, or Platform Engineering • Strong hands‐on experience with Akamai: • CDN configuration and troubleshooting • Akamai WAF and security policies • Traffic routing, caching, and edge diagnostics • Experience supporting high‐availability retail or eCommerce platforms • Solid understanding of DNS, TLS/SSL, networking, and Linux • Experience with cloud platforms (AWS / Azure preferred) • Hands‐on experience with monitoring & observability tools (Grafana, Prometheus, Azure Monitor, ELK, Splunk, etc.) • Strong incident, problem, and change management experience in production environments • Scripting skills in Python, Bash, or similar Good to Have • Experience with Kubernetes, containers, and microservices • Exposure to AIOps or automation frameworks • Experience working with multiple vendors and platform partners • Knowledge of ITSM tools (ServiceNow, Jira) Behavioral & Client‐Facing Skills • Strong ownership mindset for production stability • Ability to operate calmly under high‐pressure retail outages • Clear communication with customer stakeholders and leadership • Proactive, reliability‐first approach aligned with retail SLAs Languages • Fluent English (mandatory) Our Benefits: • 100% payroll • Major Medical Insurance • Visual and Dental Insurance • Life Insurance • 3% Food Coupons • 12 vacation days • 15 days Christmas Bonus (aguinaldo) • 25% Vacation Bonus (prima vacacional) • IMSS/ AFORE/INFONAVIT • Home Office Bonus LTIMindtree is an equal opportunity employer committed to diversity in the workplace. Employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability, genetic information, union affiliation, affectional or sexual orientation, or any other characteristic protected by applicable law.