Build a career with confidence Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we’ve led in inventing new technologies and entire industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About the role We are seeking a Senior Quality Assurance Software Engineer to lead advanced automation and AI-driven testing strategies for software and firmware products. In this role, you will ensure the highest standards of quality, reliability, and innovation, directly impacting the performance and customer experience of Carrier’s cutting-edge solutions. Key Responsibilities As a Senior Quality Assurance Software Engineer, you’ll be responsible for: • Leading the design, development, and implementation of advanced automated testing frameworks for software and firmware products. • Evaluating, selecting, and integrating AI-driven tools and methodologies to enhance test coverage, defect detection, and QA efficiency. • Collaborating closely with Scrum teams to define test strategies, acceptance criteria, and quality goals for complex features and releases. • Architecting and maintaining robust CI/CD pipelines with automated quality gates and reporting. • Mentoring and guiding junior QA engineers, fostering a culture of continuous improvement and technical excellence. • Analyzing test results, identifying root causes, and driving resolution of complex defects in partnership with development teams. • Developing and maintaining comprehensive test documentation, including test plans, cases, scripts, and automation assets. • Championing best practices in software quality, risk management, and agile QA processes. • Staying current with industry trends in automation, AI, and QA methodologies, and proactively recommending improvements. • Participating in Scrum ceremonies, providing expert insights on QA progress, risks, and opportunities. Requirements We are looking for people who are innovative, detail-oriented, and passionate about quality. If this is you, get in touch. Minimum Requirements: • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field. • 5+ years of experience in software and firmware quality assurance, with a strong focus on automation. • Proven expertise in designing and implementing automated test frameworks (e.g., Selenium, Cypress, Robot Framework). • Hands-on experience with AI/ML-powered testing tools (e.g., model-based testing, intelligent test generation, anomaly detection). • Proficiency in scripting and programming languages (Python, JavaScript, Java, or similar). • Deep understanding of system, regression, and performance testing methodologies. • Experience with CI/CD tools (Jenkins, GitLab CI, Azure DevOps) and version control systems. • Strong analytical, troubleshooting, and problem-solving skills. • Excellent communication, leadership, and collaboration abilities. • Familiarity with Agile/Scrum development processes. • Advanced English (spoken and written). Preferred Qualifications: • ISTQB or equivalent QA certification. • Experience with AI-driven QA innovations and DevOps best practices. Benefits We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. • Comprehensive health insurance. • Professional development and continuous learning opportunities. Our commitment to you Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice